Sassy smart thermostat does its own programs

I think I got a sassy smart thermostat when I bought one. I read online that the thermostats are smart in that they learn your heating and cooling behaviors. Also, the thermostat tries to set energy efficient temperatures for you. It is all to help you save money and be more convenient. I realized quickly that my thermostat isn’t being helpful, but being nasty to me. My thermostat really likes making a heating and cooling program that is awful. This winter I noticed that my thermostat just wasn’t heating the house from midnight to 3 am. Also around 3pm the thermostat decided to set my temperature at a super warm 78 degrees. It just randomly ups and lowers the temperature that I want. I have found that 74 degrees is my sweet spot. I want every room to be at that temperature all day long. If that means heating or cooling, it doesn’t matter. My thermostat disagrees with that. When I finally notice myself freezing or sweating, I need to go into my thermostat app and delete the made program. Is that energy efficiency or does the thermostat really think I like freezing at 3am? I haven’t heard of any other smart thermostat users with these difficulties. Twice a year I need to retrain my thermostat to 74 degrees all day long. I don’t want to be energy smart and save money. At the end of the day I just want to be comfortable at my desk and in my bed. I am willing to pay more money to have that comfort.

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