When I got hired to work at an Heating plus Air Conditioning company as a receptionist, I didn’t even believe what the acronym stood for.
My initial task description was simply to answer the cellphone plus schedule services.
Over the last several years, I’ve l gained a lot about the industry. My task responsibilities have expanded to include inventory, reminding clients when it’s time to schedule maintenance, keeping up with professional certifications, billing, invoices plus handling warranty claims. I am now able to speak knowledgeably with clients over the cellphone. I believe that the majority of the repair calls every one of us answer are due to a lack of maintenance, but as condo plus company owners describe what’s gone wrong with their heating or cooling system, I have a fantastic idea of the cause plus what it will require plus cost to maintenance it. When they complain over concerns with indoor air conditions, I am able to explain the unusual types of whole-condo air quality accessories, including whole-house air purifiers, germicidal UV lights plus heat recovery ventilators. I am well-versed in boilers, radiant floor heating, heat pumps, ductless mini-splits, oil furnaces, a/c units, VRFs plus high-velocity heating plus cooling systems. I can describe the Aeroseal duct sealing process, talk about duct cleaning plus suggest the unusual makes plus models of smart temperature controls. My Heating plus Air Conditioning company has just gotten into smart condo automation systems, plus I’m now studying all about the unusual features. Because of our task, I now take far better care of our oil furnace plus a/c unit. I’ve added a whole-condo humidifier, increased the level of insulation in our walls plus am diligent about decreasing air filters every month. I’ve improved the comfort of our condo plus decreased our daily energy bills.