It was a hot summer day, and 80 degrees was not going to cut it
I am the owner of a famous cheese shop located in a populated city in the northeast. When my parents started our cheese business many years ago, they did not expect it to take off and expand the way that it did. To say my cheese shop is popular would be an understatement. It is common to have lines out the door on a daily basis. It is essential that our air conditioning works, even during the winter. The reason is we keep aged cheeses in stock that give off a distinct odor. To the cheese lover, this may be a good odor but to many people it is not. Keeping the air conditioning on and the cheese refrigerated helps the cheese stay fresh and the smell within a manageable range. We have central air conditioning in our store and we have been working with the same local HVAC company for many years. We have not had many issues with our air conditioning, until last week which was one of my worst days at work. It was a Saturday, which means our store was super busy. The line was out the door, the phones were ringing non stop, and customers seemed to have more questions than usual. I started sweating, but at first I chalked it up to the nerves from the rush of customers. Then I noticed the customers and my staff inside were also sweating and using their hands as fans. I walked over to the thermostat and noticed it was off. I tried turning it back on, but it would not allow me to bring the temperature below 80 degrees. It was a hot summer day, and 80 degrees was not going to cut it. I called my local HVAC technician immediately.