When my air conditioning unit died, I called the HVAC company earlier.
- I told them my mother couldn’t sleep without the air conditioning.
She was almost ninety years old, and she couldn’t breathe when it was hot and humid. The dispatcher said she could have someone to the house by mid-morning, but it was only 8 PM. Mom was tired and ready for bed, but without air conditioning, her room was already hot and humid. I told her to pack her nightie and an outfit, and we would stay in a hotel for the night. I got very little sleep, hoping we got home before the HVAC technician arrived. Mom slept well, which made me feel good, and we were out of the hotel by 8 AM. We waited all day for the HVAC technician to arried, but he never did. I got a hotel for another night. The next morning, I called the HVAC company and asked what had happened that they didn’t send an HVAC tech to my house the previous day. She apologized and said it was a mistake. They had sent him to the other side of town. I asked when the HVAC technician would be there? After five minutes, she said she could have him waiting for me when I got home. I was so angry that when he wasn’t there when we got home, I started yelling when he arrived a minute later. I yelled at him about my mom, the hotel, and all the extra money I spent. He apologized, then I apologized and said the lack of air conditioning was causing me to go crazy.